All returned products must be in the original box and include ALL original packaging contents that came with the product. If authorized, you must ship the products back to us using a shipping provider that provides for tracking (this tracking information must be provided to us). You must contact our Customer Service Team for return authorization. Returns of damaged or defective products must be made within 10 days from the issuance of the shipment tracking data of the product. ALL SALES ON VAPE DEALS PRODUCTS ARE FINAL. ALL E-LIQUID, BATTERY, CHARGER AND COIL SALES ARE FINAL. International customers will be responsible for the cost to return any products.Ĭustomer incurred shipping costs to return a product will not be refunded or credited. If you receive an incorrect product we will issue a return authorization and prepaid shipping label. We reserve the right to determine whether to issue an account credit or ship a replacement product. If the product is determined to be damaged due to shipping, defective, or incorrect we will ship a new replacement product to you (at our expense) or issue a credit to your Lightfire/Kanger Wholesale account. All return shipping costs shall be paid by the customer, unless we shipped you the wrong product. Returned products should be packaged appropriately to avoid any damage in transit. You must also provide the order number from your purchase of the product.Īll returned products will be subject to inspection and testing by our staff to determine if the product meets our return policy. Misused and customer damaged products will not be accepted for return. Returns that do not include ALL original packaging and contents will be rejected. Returns on all new/unopened, damaged, or defective products must be made within 45 days from the issuance of the shipment tracking data of the product. THEY ARE EXCLUDED FROM OUR RETURN POLICY. All products listed in vape deals are FINAL SALES AND NOT SUBJECT TO RETURN FOR ANY REASON. This is why our products carry our exceptional Return Policy. We understand that sometimes products arrive damaged, defective, or we shipped an incorrect product. Use of these names does not imply any co-operation or endorsement.Customer satisfaction is our highest priority. Product names and images are used solely for the purpose of identifying the specific products. All product names, trademarks and images are the property of their respective owners, which are in no way associated or affiliated with Mid Atlantic Distribution, Inc. Mid Atlantic Distribution products are not smoking cessation products and have not been evaluated by the Food and Drug Administration, nor are they intended to treat, prevent or cure any disease or condition. NOT FOR SALE TO MINORS | CALIFORNIA PROPOSITION 65 - Warning: This product contains nicotine, a chemical known to the state of California to cause birth defects or other reproductive harm. Durham, North Carolina 27703 Call us now : Credit Card Authorization Form
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